---
title: "Networking issue affecting the Vepler API"
description: "Resolved · affects Property records, Search suggestions, Property listings, Automated valuations, Buildings, Energy performance certificates, Planning applications, Schools, Crime and safety, Address resolution · Oct 13, 2026"
base_url: "https://status.vepler.com"
canonical: "https://status.vepler.com/events/report/3627"
homepage_url: "https://vepler.com"
contact_url: "mailto:hello@vepler.com"
---

# Networking issue affecting the Vepler API

[Status](/.md) › [Events](/events.md) › Networking issue affecting the Vepler API

Oct 13, 2026 · 10 days ago · affects: Property records, Search suggestions, Property listings, Automated valuations, Buildings, Energy performance certificates, Planning applications, Schools, Crime and safety, Address resolution · 26 minutes

## Updates

### + Resolved — Oct 13, 3:36 PM

affects: Property records (operational), Search suggestions (operational), Property listings (operational), Automated valuations (operational), Buildings (operational), Energy performance certificates (operational), Planning applications (operational), Schools (operational), Crime and safety (operational), Address resolution (operational)

A networking issue within our infrastructure made the Vepler API unavailable between 15:06 and 15:36 UTC. Service was fully restored at 15:36 UTC and has been stable since. We are putting changes in place to prevent a recurrence. We apologise for the disruption.

### x Investigating — Oct 13, 3:10 PM

affects: Property records (major outage), Search suggestions (major outage), Property listings (major outage), Automated valuations (major outage), Buildings (major outage), Energy performance certificates (major outage), Planning applications (major outage), Schools (major outage), Crime and safety (major outage), Address resolution (major outage)

We are investigating a networking issue that is causing errors across the Vepler API.

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